Thrive by K

1. Information We May Collect

Depending on the features used, Thrive by K may collect or process:

• Account and profile information
• Contact information
• Appointment and scheduling information
• Intake information
• Consent information
• Wellness goals and protocol information
• Medication and supplement information
• Care-team requests and communications
• Telehealth-related scheduling and access information
• Notification preferences
• Device and technical information needed to operate and secure the application

Health and wellness information may be considered sensitive information and is handled with additional care.

2. How Information Is Used

Information may be used to:

• Provide access to the Thrive by K member and staff experience
• Support appointments, scheduling, and care coordination
• Display wellness plans, protocols, and educational information
• Facilitate communication between authorized users and the care team
• Manage intake and consent workflows
• Provide notifications and reminders
• Support telehealth-related workflows
• Maintain application security and access controls
• Improve reliability, functionality, and user experience

3. Health Information

Thrive by K may display or process health and wellness information supplied by users or authorized care-team personnel.

The application is intended to support care coordination and the wellness experience. It is not intended to replace professional medical judgment, emergency medical care, diagnosis, or treatment.

4. Sharing of Information

Information is not sold.

Information may be shared only when reasonably necessary with:

• Authorized Thrive by K staff or care-team members
• Technology and infrastructure providers that support operation of the application
• Service providers supporting hosting, security, communications, analytics, or similar application functions
• Authorities or other parties when required by applicable law

Access should be limited to the information reasonably necessary for the applicable function.

5. Data Security

Administrative, technical, and organizational safeguards are used to help protect information against unauthorized access, misuse, alteration, or disclosure.

These safeguards may include:

• Authentication and access controls
• Role-based permissions
• Secure communications
• System monitoring
• Application and infrastructure security practices
• Limited access to sensitive information

No electronic system can guarantee absolute security.

6. Data Retention

Information may be retained for as long as reasonably necessary to provide the service, meet operational requirements, comply with applicable legal obligations, resolve disputes, or enforce agreements.

Retention periods may vary depending on the type of information and applicable requirements.

7. User Choices and Rights

Users may have rights regarding their information depending on applicable law, including the ability to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of eligible information
• Information about how data is used
• Withdrawal of certain permissions where applicable

Some information may need to be retained when required by law or legitimate operational obligations.

8. Account and Access Security

Users are responsible for maintaining the confidentiality of their login credentials and for using the application only through authorized accounts.

Users should notify Thrive by K or Blue Sky Sentinel Studios if they believe their account has been accessed without authorization.

9. Children

Thrive by K is not intended for use by children unless specifically authorized and supported by the appropriate legal guardian and care provider in compliance with applicable law.

10. Third-Party Services

Certain application functionality may rely on third-party services or systems. Those services may have their own privacy and security practices.

Where third-party services are used, information should be shared only as needed to provide the applicable functionality.

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in application functionality, legal requirements, or business practices.

The effective date at the top of this policy will be updated when material changes are made.